I refinanced 3 mortgages with this group in 2011. I got the best personal attention and top notch professional assistance throughout the process. Excellent attention to detail and crystal-clear communications. They made the process as easy as it gets. All costs were accurately stated and explained up front and there were no surprises, other than how trouble-free the experience turned out to be. Ask to work with Kelli Shull and Heather Prida, they are the best!!